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4 Steps to Panoramic X-ray Repairs

If you run a dental practice, you know that a Panoramic X-Ray can be a significant source of both knowledge and income. Keeping your equipment functioning properly can make or break a practice. Especially considering that broken equipment can lead to longer wait times or even canceled appointments as patients become disgruntled.

At Technical Electronic Contractors, we pride ourselves on our expert customer service and repairs. Instead of letting broken panoramic X-rays keep your practice from running efficiently, check out these steps to make repairs simple!

Identify the Problem

First, the best thing to do is to identify the problem if possible. If you can figure out what is wrong with your equipment, you will be able to better understand what is needed and if the warranty applies to the issue at hand. This also makes searching for the right repair technician simpler, as you are able to best communicate to them what you need for them to fix it.

When checking for what is wrong, keep in mind that it could be a hardware or software issue – ruling one out can be a quick way to help determine which is the problem at hand so you can get back to running your practice as soon as possible. Plus, this can be helpful to share with a repair technician as well! Some may only work with one or the other, so it’s best to know prior to calling.

Check for Warranty

Once you have figured out what is wrong, check to see if you have a warranty. If you do, check your warranty to see what is covered or required! There may be information in your warranty requiring you to work only with the supplier or specific repair companies to avoid making the warranty null and void. This is something to keep in mind while pursuing means of repairing your panoramic X-ray.

If the warranty has expired or there wasn’t one in the first place, then you can proceed on without worrying about following any extra steps!


Contact Service

If your Instrumentarium or Soredex (Cranex) panoramic X-ray machine has a problem, call Technical Electronic Contractors for parts and technical advice. Dave will be happy to advise you on how to proceed, whether you want to address the problem yourself, or seek a qualified technician.

Find Repair Technicians

Finally, if all else fails – find a repair technician! Whether you ask your supplier or Dave for recommendations, see who dentist friends have worked with and loved, or trust a repair company found online with glowing reviews – there are plenty of avenues to take to find a repair technician who will work for you.

Here at Technical Electronic Contractors, we provide expert panoramic X-ray repairs and are happy to help. Just give us a call to learn more about our services!

Are you in need of panoramic X-ray repair? Contact Technical Electronic Contractors! We work with Instrumentarium and Soredex (Cranex) X-ray machines, including models no longer supported by the manufacturer. Plus, we can perform troubleshooting over the phone, so we are able to serve anyone, all over the world! Call today at 612-963-8337 or contact us or check out our selection of used equipment and parts!

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